Making payments

What If the beneficiary name is too long?
If the beneficiary name is too long, the part of the beneficiary’s name which does not fit into the name field, can be written in the first line of ...
Wed, 11 Jun, 2025 at 12:36 PM
If It looks like you have entered an invalid IBAN number
If you see the message “It looks like you have entered an invalid IBAN number,” there’s no need to worry. This notification simply indicates that what ...
Wed, 11 Jun, 2025 at 12:36 PM
How to change beneficiary details
You can't change beneficiary details apart from the template name. If you've created a beneficiary with incorrect information, or you ...
Wed, 11 Jun, 2025 at 12:42 PM
How to repeat a payment?
Note: A payment can only be repeated if its status is "Completed" and it was not made using a Card. To repeat a payment: Go to the Home sectio...
Wed, 11 Jun, 2025 at 12:41 PM
Where to check payment status?
Each transaction has a status. You can see it in the list of transactions. Open a transaction and hover a mouse over the question mark sign  "...
Wed, 11 Jun, 2025 at 12:59 PM
How to make a payment?
We have several options where a new payment can be made from: Dashboard:  On the Dashboard, locate the “Send” button in the top right corner and select...
Wed, 11 Jun, 2025 at 12:59 PM
Where to find the rejection reason for a payment?
If your payment is rejected, please click on the payment to see the rejection reason
Wed, 11 Jun, 2025 at 12:59 PM
How to create a beneficiary?
Please go to the Beneficiaries section.  In the top right corner, press the button “Add Beneficiary”. In the new pop-up window, choose whether it will...
Wed, 11 Jun, 2025 at 12:51 PM
Payment from LT type IBAN to GB type IBAN
IBANs of type LT1xxxxxxxx are SEPA types IBAN and only operate with Euros. IBANs of type GBxxxxxxxx are both SEPA and SWIFT types IBANs and operate in diff...
Fri, 4 Jul, 2025 at 3:44 PM
How Pooled SWIFT account works?
As you can see, there is a new account GB35IFXS23229089671749 in your profile with the following details: It is shared with Finsei company. Because...
Mon, 30 Jun, 2025 at 4:28 PM